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Question

registration

  • November 10, 2024
  • 1 reply
  • 22 views

fastLividCORAL340

I recently purchased blackshark v2x headphones. I want to register the product but it was saying that the product was already registered. And I cant activate the sorround sound 7.1. The package has has this card but it does not have the scratch card but instead it has a qr code and I cant register the product because it was saying it was already registered.

 

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1 Reply

Razer.Aero
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  • Razer Support
  • November 12, 2024

Hi fastLividCORAL340,

I’ve responded to your PM. Please check you inbox and provide me with your device serial number and the proof of purchase, or let me know the name of the store where you purchased it? I need this information to verify the model and check the reseller's details. You can upload the shareable files to any online drive account and share the link with me. All the best!

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