Software Problem With Blackshark V2 x | Razer Insider

Software Problem With Blackshark V2 x

  • 4 February 2023
  • 4 replies
  • 34 views

Dear Friends

Good Morning

I bought Razer Blackshark V2 X and today I activated the app on windows 11 but the playback 7.1 option does not appear in the sound card option. My laptop is Lenovo Legion and the sound card is Realtek. Also, I attached photos below, Thanks for your support!

4 Replies

Userlevel 7
Enable surround sound in app?
Try updating the drivers for the sound card through the Razer website.
Check if the 7.1 option is enabled in the sound card's software settings.
If still not appearing, try restarting the computer or uninstalling and reinstalling the sound card drivers.
If still not working, contact Razer support for further assistance.
Make sure this thing once may be this will help you.
My Health Online
FiszPL
Enable surround sound in app?

the app asking me to choose the 7.1 from sound card mixer but this option is not available
Karenreid
Try updating the drivers for the sound card through the Razer website.
Check if the 7.1 option is enabled in the sound card's software settings.
If still not appearing, try restarting the computer or uninstalling and reinstalling the sound card drivers.
If still not working, contact Razer support for further assistance.
Make sure this thing once may be this will help you.
My Health Online

Any Suggestions how to enable 7.1 surround in my card because I can't find it also I attached the picture to you, Thanks

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