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Question

Some keys stopped worked

  • December 8, 2025
  • 1 reply
  • 7 views

Hello, I have a Razer Ornata V2 I've had for a few years.

Today, my += and F9 keys both stopped working for my PC. Yet, when I plug the keyboard into a different computer, like my laptop, the keys work there.

Just for the added info, Synapse is installed on my PC, but not on my laptop.

Help would be appreciated, thanks.

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1 Reply

Razer.Ten
  • Razer Support
  • December 9, 2025

Hey ​@patangera,

Please bear with me for a bit. Can you perform a clean uninstall and reinstall of your Synapse by following the steps from this link? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the input issue you're currently experiencing.

 

 

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