Still haven't been sent my kitsune after a month of waiting.

It has now been a month. I order the razer kitsune on march 11th and the day it was suppose to come it didn't because Fedex got the zip code wrong after I entered it correctly. After the package didn't come it was suppose to be sent back and replaced. It has now been a month and when i contact razer via email i get the same bot responses saying its still in transit to the warehouse but it hasn't moved in weeks. i am at wits end I don't know that to do and I'm tired of waiting it seems like I'm never going to get what i paid for at this point. Razer has the worst customer service I've ever experienced on god