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Hello All,

So It begins with Wanting to Go Wireless, to replace my Corded Razer gear ( Keyboard, Mouse, Headset ) So I went with the Razer Basilisk V3 Pro Wireless Mouse, Razer DeathStalker V2 Pro Wireless Keyboard, and the Razer BlackShark V2 Hyperspeed  Wireless Headset.

 

SO my Issue was with the Mouse It didn’t have it’s Dongle, So I arranged for a Replacement from Amazon And It to didn’t have the Dongle ???

Now I could return them but in that process and being on the razer Site I seen dongles you could buy to Mate with a device so I thought I would give it a shot, Well that didn’t work so I arranged to have that returned. It was during this that I was told I could get the Specific Dongle for my Device from Razer So I have been in that process. What A Head Ache to say the least.

 

Last going off I was told they Had none and Didn’t know when they would be available??? Then Because You get a email from a new person each time things get lost in the conversation But it seems somewhere along the line that Razer Thought I wanted them to Give me an extra free dongle to go with the return from Amazon.???

 

No, I wanted a replacement for the Mouse that was supposed to have it when I bought it, and I would Purchase the other one Just like the generic dongle I purchased from Razer That didn’t work, Before I knew I could get the Actual Dongle for my Device.

 

 So now because of all this BS I went through for close to 1 month I am returning my Mice to Amazon for a refund, And Because of the person I am and The BS Razer Put me through over of all things A Dongle that Should have been in BOTH your Products and wasn’t, I am Returning my Razer Headset, and Razor Keyboard as well.

 

Total Amount….   Approx. $645.00   Hope that makes you happy Razor  All because of the Dongle that was Supposed to be in your product, Just like they were with BOTH your other products. And if you put a customer through so much angst for a Dongle, then you Don’t deserve my Money for your Other products so they are returned for a refund as well

 

WELL NEVER Purchase RAZOR again, Hope That makes You Happy.

Just got an Email from Another Razer Support agent that answered to the very message I put here, DO these people actually read what they are replying to???

 

Then I got a email saying my Refund was processed for the faulty generic USB key, Please allow up to 30 days for it to be reflected on my method of Payment????

 

I wonder what razer would be saying if they had to keep emailing a customer asking for the money

 

Wow am I glad I am free of Razer now, I am Buying  Corsair this round


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