Support times are wrongly stated on the webpage | Razer Insider
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Support times are wrongly stated on the webpage

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On https://www.razer.com/de-de/contact-us Razer states that there is european phone support available from 9 to 18 CET every day. Support Hotline Europe 00800-25233758 Monday - Sunday 09-18 CET As last resort I just tried calling there (15:30). A automatic answering told me that I would call outside of supporting times. Support is only available from Monday to Friday. It's f***ing unbelieveble how bad Razers support is when it comes to reality. - tickets are not answered / ignored - tickets get automatically closed without working solutions - tickets created by Razer supporters are not accessible by the customers - warranty check claims 4 week old Tartarus Pro would have run out of warranty already - support gives constantly wrong statements: "work hard on it" when Razer product manager decided "will not do" half a year ago What's wrong with you Razer ? Phil
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    2 Replies

    PT.Singer
    Vanguard
    • PT.Singer
    • Jedi Master
    • 340 replies
    • December 22, 2019
    Thanks for bringing the call time listing to Razer's attention. I am having somebody look into it.
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