Synapse 4 blackshark v3 pro no default profile | Razer Insider
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Question

Synapse 4 blackshark v3 pro no default profile

  • August 31, 2025
  • 5 replies
  • 155 views

Hello,

So all default EQ profiles have disappeared for some reason. Didn't touch anything just boot my PC today and no more profiles, yesterday was fine. I tried a repair and reinstall same issue.

Synapse 4 Version : 4.0.563 Blackshark v3 pro

Anyone having the same issue ?

5 Replies

ChuckleBerryFin

Synapse 4 is written by a monkey with 2 typewriters, razer thought it would produce code twice as fast. If it has support for synapse 3 just go back to that.


shoutloud
  • Insider Mini
  • November 7, 2025

Hello fellow Razer enjoyer,

 

You just need to click “Edit EQ list” and then “Reset ALL”, they will appear again, you just need to re-enter your customizations on the profiles again (if there were any).

 

Kind regards,


Razzmatazzlifebiz926

To necro this post, I had this issue several weeks ago and it randomly went away, and now it’s back again.

 

To the guy above me, the “Reset All” button is grayed out, can not click that, and there is literally no EQs available to enable/disable.

 

Man, these headphones are so great, but I hate that Razer continues to shackle good products with terrible software.

 

EDIT: I was finally able to do what the guy above said. I had to plug my headphones directly into the USB cable in order for the corrupted default EQs to show up (and the software had made like 10 copies of it for whatever reason, all the same EQ setting), and then the reset all button was finally clickable. Clicked reset all and finally all the normal Game, Movie, etc. presets showed up.


This method brought all the default preset back for me:

 

3. Factory reset the device in Synapse 

  • Back up your profiles before proceeding by exporting them, as mentioned above.
  • Launch Razer Synapse.
  • Go to the "Help" icon at the top right of the window.
  • Click the "Reset" button and confirm when prompted. This will reset your device to its factory settings. 

This video explains how to connect the


That’s frustrating when profiles vanish like that. Sometimes a system refresh or firmware rollback helps—similar to how C Folate tablet supports restoring balance in the body when essential nutrients drop unexpectedly.