the product where the item is already registered, but not under my Razer ID | Razer Insider
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the product where the item is already registered, but not under my Razer ID

  • October 11, 2024
  • 3 replies
  • 28 views

autodomeArmyGreen244

Hi, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help

3 Replies

  • Insider Mini
  • October 11, 2024

I have same problem with registration Razer Blackshark V2 X. 


Cannoncore
  • October 12, 2024

You have to file a support ticket with Razer I believe!


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • October 13, 2024

The best and the fastest way is to return it as it may be fake.