Troubleshooting Problems With Razer Keyboard/Mouse | Razer Insider
Skip to main content
Question

Troubleshooting Problems With Razer Keyboard/Mouse

  • August 27, 2025
  • 1 reply
  • 19 views

I recently got a new PC build as my old computer was having lots of issues. One of these issues involves the entire computer freezing and the only way to resolve the issue is to force shut down. When I got my new pc everything was new except the only thing parts that were kept was the Razer Keyboard and mouse. I'm currently using the old Huntsman Elite and Deathadder Elite. Now, the same issue happening again except this time, the computer eventually goes back to normal. I'm suspecting it has something to do with one of these two units. Another thing to add is that the computer only freezes when the computer is idle and I don't have games running in the background. If a game is running, it never freezes. Has anyone experienced anything like this? Any ideas of what I can try to adjust that could be causing this to occur? Any type of help is appreciated.
 

1 Reply

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • August 28, 2025

What’s your Synapse version?

Did you’ve checked what will happen without Synapse installed?