Unable to buy Razercare in UK/EU | Razer Insider
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Question

Unable to buy Razercare in UK/EU


So Razer want you to spend £4k+ on a laptop only to provide a warranty for one year only (2 on the battery). If you try to buy Razercare on the website it just says:

RazerCare for EU locations are currently unavailable Updated: 11-Feb-2025 | Answer ID: 14275 RazerCare for EU locations are currently unavailable. We apologize for the inconvenience.

So if your Razer laptop breaks after a year you’ve just got an expensive paper weight!

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2 Replies

SHELLDeepLilacradio133

Interessant, ich habe diese Informationen noch nicht gesehen, danke, dass Sie mir geholfen haben, dies genauer zu verstehen. 


Fatalution
  • Insider Mini
  • 10 replies
  • April 28, 2025

Even if they write 1 year in EU, they are forced to actually provide 2 year warranty. That is per EU law.

If you get warranty declined, you can easily have ground for a claim - up to taking Razer to court

https://www.eccnet.eu/consumer-rights/what-are-my-consumer-rights/shopping-rights/guarantees-and-warranties

 


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