Unable to connect Razer Basilisk X Hyperspeed using bluetooth?? | Razer Insider
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I got the mouse about 2 weeks ago and it worked perfectly fine. yesterday I tried to connect it to my pc using Bluetooth and it kept saying to try connecting again I tried to connect it with my mac and same thing it just would not connect. I tried to replace the battery with no success and updating the firmware. nothing worked. 2.4 works fine but no matter what I do it just won't connect using BT. can someone help please?

Thanks
Tried to remove mouse (unpair) from BT list in windows and pair it again?
MartinGuptill
I got the mouse about 2 weeks ago and it worked perfectly fine. yesterday I tried to connect it to my pc using Bluetooth and it kept saying to try connecting again I tried to connect it with my mac and same thing it just would not connect. I tried to replace the battery with no success and updating the firmware. nothing worked. 2.4 works fine but no matter what I do it just won't connect using BT. can someone help please?

Thanks




Did FiszPL's suggestion help? Ensure that the mouse is not paired to any computer or device while attempting to pair. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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