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Question

Warranty claim difficulty

  • September 11, 2026
  • 1 reply
  • 9 views

signssmartOuterSpace388

I have been tryinf to claim the warranty for my Blackshark V3 Hyperspeed headphones for hours but it's so difficult, the Ai chatbot is always at a stop block when I give the information that is asked for. 

The serial number is: MR2525D39102216 and I would happily give the receipt to quickly solve this issue.

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1 Reply

Razer.Ten
  • Razer Support
  • September 11, 2026

Hey ​@signssmartOuterSpace388,

Let me assist you with your headset. Can you send me a PM with more details about the issue you’re currently experiencing so I can check for troubleshooting steps that might address it?

 

 

*Thread locked to curb conversation to PM.