Why Cortex closed unexpectable? | Razer Insider
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Why Cortex closed unexpectable?

  • March 30, 2022
  • 1 reply
  • 13 views
samuel2050
When I first use cortex, I got problem that it was usually closed when I want to use system booster. Even I didn't do anything of cortex, it was closed. I can't expect when it usually closed. After using cortex 10 beta, it stopped closing itself. So, I was forced to use beta, unable to go back official stable version.(Actually, Beta gots a lot of cooler stuffs. Maybe I use this more for sure.)
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    • Anonymous
    • April 1, 2022
    samuel2050
    When I first use cortex, I got problem that it was usually closed when I want to use system booster. Even I didn't do anything of cortex, it was closed. I can't expect when it usually closed. After using cortex 10 beta, it stopped closing itself. So, I was forced to use beta, unable to go back official stable version.(Actually, Beta gots a lot of cooler stuffs. Maybe I use this more for sure.)
    Hey there! Thank you for sharing your concern with us here. We are sorry that you had an unpleasant experience when using Razer Cortex. Regarding the crash, we need to investigate your logs to find the root cause. So, when you encounter a bug next time, please feel free to share your Cortex logs with us. Here is a simple guide for you to collect and upload your Cortex logs: https://mysupport.razer.com/app/answers/detail/a_id/1685 If you want to roll back to Cortex 9.18, please click the 'Settings' icon > 'ABOUT' > 'CHECK FOR UPDATES'. I attach an attachment for reference. Thank you for your patience. Michelle
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