Will warranty be accepted with a missing cable? | Razer Insider
Skip to main content
Question

Will warranty be accepted with a missing cable?

  • June 3, 2025
  • 1 reply
  • 35 views

So my Bluetooth Headset recently decided to stop working and I contacted support and they put me in contact with their warranty team, which is asking me to cut the Razer cord, however I lost it long ago since it was a very short cable and it is just a micro USB cable so I didnt think much of it. Will the warranty be denied now?
 

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • June 4, 2025

Hey ​@gonelgo2,

Can you send me a PM with your case number so I can check what transpired and see what I can do to help?

 

 

 *Thread locked to curb conversation to PM.