2016 Razer Core, Sapphire Nitro AMD 5700 xt, Macbook Pro 2019 (Intel) Plug and Play Not Working | Razer Insider

2016 Razer Core, Sapphire Nitro AMD 5700 xt, Macbook Pro 2019 (Intel) Plug and Play Not Working

  • 1 October 2022
  • 5 replies
  • 11 views
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I have:

  • 2016 Razer Core
  • Sapphire Nitro AMD 5700 xt
  • Macbook Pro 2019 (Intel)
  • 2 Dell monitors hooked up to graphics card display port slots


Problem:

  • This egpu is supposed to be plug and play with my Macbook Pro but that does not seem to be the case. The Macbook doesn't show Razer Core or AMD card as being connected to the computer. I have Windows bootcamp enabled and interestingly enough Window's can detect the AMD card but I am getting error 12 code.


I previously had a Nvidia 3060ti inside Razer Core and that worked via thunderbolt 3 connection with my Windows bootcamp install on Macbook. I no longer have the 3060ti so I'm not able to continue testing with that. I recently got the AMD 5700 xt so that I could use egpu with MacOS.

The AMD 5700 xt was a tight fit in the enclosure but I was able to get it properly seated. The card's fans turn on when enclosure/macbook are connected via thunderbolt 3 cable. The cable itself is a bit worn out. The plug doesn't seat well in the port and wobbles around a bit causing connection to interrupt. I have a replacement cable coming tomorrow. Even though this current cord is worn, I was able to get it to work with 3060ti just the other day before I sold it.



Is it possible the egpu enclosure, Razer Core (Not Razer Core 😵, isn't providing enough wattage? I saw the the max draw for this card is somewhere near 300 watts.

Any and all help is greatly appreciated.
Thank you!
This topic has been closed for comments

5 Replies

Razer.Speedcr0ss
Userlevel 7
elzorroazul777
I have:

  • 2016 Razer Core
  • Sapphire Nitro AMD 5700 xt
  • Macbook Pro 2019 (Intel)
  • 2 Dell monitors hooked up to graphics card display port slots


Problem:

  • This egpu is supposed to be plug and play with my Macbook Pro but that does not seem to be the case. The Macbook doesn't show Razer Core or AMD card as being connected to the computer. I have Windows bootcamp enabled and interestingly enough Window's can detect the AMD card but I am getting error 12 code.


I previously had a Nvidia 3060ti inside Razer Core and that worked via thunderbolt 3 connection with my Windows bootcamp install on Macbook. I no longer have the 3060ti so I'm not able to continue testing with that. I recently got the AMD 5700 xt so that I could use egpu with MacOS.

The AMD 5700 xt was a tight fit in the enclosure but I was able to get it properly seated. The card's fans turn on when enclosure/macbook are connected via thunderbolt 3 cable. The cable itself is a bit worn out. The plug doesn't seat well in the port and wobbles around a bit causing connection to interrupt. I have a replacement cable coming tomorrow. Even though this current cord is worn, I was able to get it to work with 3060ti just the other day before I sold it.



Is it possible the egpu enclosure, Razer Core (Not Razer Core 😵, isn't providing enough wattage? I saw the the max draw for this card is somewhere near 300 watts.

Any and all help is greatly appreciated.
Thank you!


What's your Mac OS X version? Take note that the Razer Synapse 2.0 is only compatible with Mac OS X 10.10 - 10.14. On the other hand, the Razer Synapse 3.0 only works on Windows platform. You can try replicating the behavior by connecting your setup to another computer that has previous operating system version mentioned earlier.
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Razer.Speedcr0ss
What's your Mac OS X version? Take note that the Razer Synapse 3.0 is only compatible with Mac OS X 10.10 - 10.14. You can try replicating the behavior by connecting your setup to another computer that has previous operating system version mentioend earlier.

I am running the most up to date MacOS 12.5.1 Do I have to have razer synapse in order to run the egpu in MacOS?
Razer.Speedcr0ss
Userlevel 7
elzorroazul777
I am running the most up to date MacOS 12.5.1 Do I have to have razer synapse in order to run the egpu in MacOS?


You'll need to have the Razer Synapse 2.0 installed. By the way, below are the system requirement of the Razer Core:

- Windows 10 64-bit RS1 or above with Thunderbolt 3 port.
- Mac laptop with Mac OS 10.10 to 10.14.
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Frustrating that macOS couldn’t extend support into their latest OS version. Thank you for the reply.
Razer.Speedcr0ss
Userlevel 7
elzorroazul777
Frustrating that macOS couldn’t extend support into their latest OS version. Thank you for the reply.


I understand the sentiment. Hoping our devs can create another version of Synapse with support for the latest Mac OS version. Thanks for understanding.
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