7.1 Surround sound activation key invalid | Razer Insider

7.1 Surround sound activation key invalid

  • 11 August 2020
  • 2 replies
  • 1 view
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I bought a brand new kraken x headset from amazon and the surround sound key is registering as invalid. i have pictures of both the key and the error code available if needed
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2 Replies

D
i ahve the same problem on my brand new blackshark v2 x
Razer.Caziel
Userlevel 7
@irmadbro @DeEmeraldLogan

Please send me a screenshot of the error messages you're getting and the serial number of your headsets. I'll take it from there.

*Locking thread to curb conversations to PMs.
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