Accidentally purchased THX spatial audio software (confusing instruction's) | Razer Insider

Accidentally purchased THX spatial audio software (confusing instruction's)

  • 10 May 2021
  • 1 reply
  • 10 views
D
Hi, i accidentally purchased the spatial audio SW before 1 day. Afterwards i found out that inside the box of my new Razer headset there is already a card with the code for the spatial SW, so you could install it for free. Could i get a refund of my purchase, so i could use the free code which i have with my order? Sorry for the inconvenience, but for a new customer, this sw code installation method is confusing, when you do it for the first time.
This topic has been closed for comments

1 Reply

Razer.Caziel
Userlevel 7
I'm not entirely sure if that's a refundable purchase since it's a one-time-use type of thing. But I highly recommend that you reach out to our Order Support Team by selecting "Orders from Razer.com" from here. PM me if you need further assistance.

*Thread locked to curb the conversation to PMs.
CookiesCookie settings