Accidentally purchased THX spatial audio software (confusing instruction's)

Discussion in 'Razer Support' started by depoturbanMaize786, May 10, 2021.

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  1. depoturbanMaize786

    depoturbanMaize786 New Member

    Hi, i accidentally purchased the spatial audio SW before 1 day. Afterwards i found out that inside the box of my new Razer headset there is already a card with the code for the spatial SW, so you could install it for free. Could i get a refund of my purchase, so i could use the free code which i have with my order? Sorry for the inconvenience, but for a new customer, this sw code installation method is confusing, when you do it for the first time.
     
    depoturbanMaize786, May 10, 2021
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    I'm not entirely sure if that's a refundable purchase since it's a one-time-use type of thing. But I highly recommend that you reach out to our Order Support Team by selecting "Orders from Razer.com" from here. PM me if you need further assistance.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Caziel, May 10, 2021
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