After the last Update Razer Firefly doesnt show up on Synapse

Discussion in 'Razer Support' started by Rondo9, May 3, 2019.

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  1. Rondo9

    Rondo9 New Member

    Hello guys,

    After automatically installed the last update, my Firefly mousepad doesnt show up on the Synapse. And cant control its lightning. At control panel it seems all fine. I unplugged the USB cable and plugged it back but still same. Can you please help me about it?

  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    The image you uploaded appears to be broken but have you tried reinstalling both Synapse and device drivers?
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