All my devices disconnect and reconnect

Discussion in 'Razer Support' started by BrentPrins69, Jul 25, 2022.

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  1. BrentPrins69

    BrentPrins69 New Member

    First off my mouse disconnects for like 5 seconds then all my devices disconnect and reconnect and everything works fine, it happens every time i play and in high stress situations, i have tried everything, power settings, updates, unallowing the computer to turn devices off to save power, restarting pc and nothing has worked but it happens less ocasionally now. i am using razer deathadder v2 mini mouse, razer crysona lite keyboard, razer kraken tournament edition headphones.
     
    BrentPrins69, Jul 25, 2022
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  2. FiszPL

    FiszPL Well-Known Member VANGUARD

    Is it only mouse doing this?
    Be sure it's connected to USB 3.0 port (or above) directly, and not via some USB Hub. Does it do the same on other PC? If yes - maybe wire is damaged somewhere?
     
    FiszPL, Jul 25, 2022
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  3. BrentPrins69

    BrentPrins69 New Member

    the wire isnt damaged, if i move the wire around it does nothing but if i actually use the mouse like move the sensor it disconnects
     
    BrentPrins69, Aug 11, 2022
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