anyone have any luck fixing a non-responsive touch screen? (razer 15 oled 2021) | Razer Insider

anyone have any luck fixing a non-responsive touch screen? (razer 15 oled 2021)

G
I see this is a pretty common problem with the 2021 oled touch, but have yet to see a solution. My laptop touch screen (Razer 15 Advanced 2021 3080 4K OLED TouchScreen) has stopped working... the display works but the touch screen does not. Does anyone else have the drivers for the 4K OLED 60hz touch screen from the 2021 model?

  • Razer Blade 15” Advanced (2021) | RZ09-0409C

I would really appreciate it if someone could give me a download link. All I can find on support is a link to upgrade the bios... and a link to the pdf of the installation instructions... but no drivers.

I've tried doing a factory reset and confirmed that the intel driver and support assistant was installed properly -- was a complete waste of time,.
This topic has been closed for comments

2 Replies

G
just re-upping this... I see others in the forum have had this issue -- the laptop is otherwise working fine, any thoughts?
G
one last up-- I'm about to send this into razer, and given that they've sent me two labels with the wrong pick up address -- twice -- I'm more than a bit nervous. If anyone has any thoughts on this...
CookiesCookie settings