Backwidow Chroma keys don't work, lights do | Razer Insider

Backwidow Chroma keys don't work, lights do

  • 20 September 2019
  • 3 replies
  • 402 views
M
Since yesterday during the day keypresses on the Blackwidow Chroma are not registered anymore.
Keylights go on and the keyboard goes into demo light modus also.
Tried this on different computers with the same result on them.
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3 Replies

Razer.Speedcr0ss
Userlevel 7
Hey there! Thanks for posting your keyboard's concern here. Have you tried updating your keyboard through Razer Synapse and see if it helps?
M
yes, did an update, a clean install and a clean install on another desktop PC (the original is a laptop).

My guess is that this is something driverrelated as you also pointed out. But then there should be a lot more complaints. Even if it's a Windows driver problem.
Or a physical problem in which the keyboard will be out of waranty and i'll have to see if it's something I can fix myself.
Razer.Speedcr0ss
Userlevel 7
Gotcha! Thanks for letting me know. Please send me a PM together with your headset's serial number. Let's continue from there.
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