Barracuda X Wireless - Wifi Blocking?

Discussion in 'Razer Support' started by toolssleekZaffre727, Jun 15, 2022.

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  1. toolssleekZaffre727

    toolssleekZaffre727 New Member

    Guys I have an issue with my new bought headset.
    When I play Fifa or Rocket League on my PS4, I got massive lnternetproblems when I turn on my Barracuda X.
    When I turn it off, my good Internet come Back. So its definitifely a Problem from my Headset.

    I already tried do change frequency channels on my router, but still bad Internet while Playing :slightly_sad:
    5GHZ is also not an option cuz my PS4 isnt able to connect.
    Hopefully anyone can help me.
    Or should I send it Back?

    Also never heard of bluetooth can block Wifi but it seems to be the problem.

    ~~Max~~
     
    toolssleekZaffre727, Jun 15, 2022
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  2. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    It could be the 2.4Hz wireless dongle and not the Bluetooth connection. Try o follow the suggested workarounds here for further isolation. If that didn't help, feel free to PM me anytime with the serial number of your headset so I can validate its model specifications and look for other steps to help you address the connectivity issues of your new Razer Barracuda X headset.

    *Thread locked to curb conversation to PM.
     
    Razer.Zionzedd, Jun 23, 2022
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