Barracuda X Wireless - Wifi Blocking?

Discussion in 'Razer Support' started by toolssleekZaffre727, Jun 15, 2022.

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  1. toolssleekZaffre727

    toolssleekZaffre727 New Member

    Guys I have an issue with my new bought headset.
    When I play Fifa or Rocket League on my PS4, I got massive lnternetproblems when I turn on my Barracuda X.
    When I turn it off, my good Internet come Back. So its definitifely a Problem from my Headset.

    I already tried do change frequency channels on my router, but still bad Internet while Playing :slightly_sad:
    5GHZ is also not an option cuz my PS4 isnt able to connect.
    Hopefully anyone can help me.
    Or should I send it Back?

    Also never heard of bluetooth can block Wifi but it seems to be the problem.

  2. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    It could be the 2.4Hz wireless dongle and not the Bluetooth connection. Try o follow the suggested workarounds here for further isolation. If that didn't help, feel free to PM me anytime with the serial number of your headset so I can validate its model specifications and look for other steps to help you address the connectivity issues of your new Razer Barracuda X headset.

    *Thread locked to curb conversation to PM.
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