Black Shark V2 PRO Need Help. | Razer Insider

Black Shark V2 PRO Need Help.


Got a problem with a new set of Black Shark V2 Pro
Wanted a wireless option for headphones, (with no or a detachable mic) as I don't use it.
the headset works, wired at-lest, (either using a single cable or using a sound dock. it works. )
Razer Synapse is not picking it up.
It will not work wireless.
I have restarted, un&reinstalled Synapse, u&reinstalled the Drivers for the device.
Tried multiple USB ports & a different computer all-together.
all to no end. think its the Wireless receiver? any Suggestions?
Thanks!
(Note: I have put in an RMA through Razer to get a new one) but I'd like to trouble shoot this further if anyone has any ideas?

This topic has been closed for comments