Blackwidow X Chroma defective

I've done a bit of research on an issue I am having with my Blackwidow X Chroma where one of the keys stopped working. My comma key stopped working/works intermittently. What I found were a lot of posts regarding the same issue (different keys). To add to that my next door neighbor [comma] who has the same keyboard and was the reason I purchased it [comma] had the same issue and it progressively got worse. It started with one key and grew to several before he replaced the keyboard. This is a mechanical keyboard which are known for being more durable than a membrane keyboard.

Most of the posts regarding this issue are quickly locked by Razer and I think it's their way of trying to silence an known issue and possible a defect in this line of keyboards. I contacted Razer as the keyboard is under warranty and their first response was to get me to go back to the seller. I bought the keyboard 8 months ago (have proof of purchase) and I doubt the store is going to do anything to help. Their next response was to have me mail the keyboard in and wait for a replacement. I work from home and would have to purchase another keyboard in the interim. Might as well just switch to a different manufacturer if i'm going to do that. After I pushed for them to send me a keyboard first they want to charge me $149 which will be refunded after I send them my keyboard back. I purchased it for $89! I'm amazed that they can't take my credit card info and hold it until I return the defective keyboard.

Highly recommend NOT buying this keyboard or anything from Razer due to their lack of good customer service!