blade 15 advanced (2019) touchpad won't click on edges

Discussion in 'Razer Support' started by bwg319, Apr 6, 2021.

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  1. bwg319

    bwg319 New Member

    It's all in the title. A few months ago I started noticing the issue. Bottom left and right of the touchpad simply won't click at all. If I press on the bottom middle, just slightly off center to the left or right, I get a response. Everything else on the touchpad works fine. Movement, scrolling, tap to click, etc..
    I've read other posts saying my battery could be swelling. I haven't opened it up yet, but I don't see any other signs of swelling in the case or anything. Since I'm out of warranty now, Razer is offering zero official support. That's unfortunate, they've been pretty helpful in the past.
     
    bwg319, Apr 6, 2021
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    A swollen battery does affect the trackpad, but have you tried reinstalling the drivers for it yet? If not, you can uninstall them via the Device Manager, then run Windows Updater to get the latest drivers. Do let me know if the problem persists so I can help you with the troubleshooting.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Caziel, Apr 6, 2021
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