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Blade Advanced (Mid 2019) Bluetooth randomly dropping out

Discussion in 'Razer Support' started by bobbytod, Aug 26, 2020.

  1. bobbytod

    bobbytod New Member

    Hi all, hoping someone can help me with an issue I've been having for the last 2 months. The Bluetooth device on my Mid 2019 Blade Advanced keeps dropping out, on average I'd say twice per day. To get it back up and running I have to disable and re/enable it in device manager, and in 1 out of every 3 times it happens, it also requires a re-boot.

    I have tried:
    - Updating Bluetooth driver
    - Uninstalling and re-installing the Bluetooth device
    - Uninstalling and re-installing the Bluetooth peripherals (mouse, keyboard, headphones)

    Any ideas?
     
  2. i.torres

    i.torres New Member

    The same is happening to me and I've tried everything you tried, everytime im trying tonsolve the Bluetooth issue, seems that even the system starts to fail...
     
  3. bobbytod

    bobbytod New Member

    Sorry to say, but looks like no one at Razer is looking at this...


    I agree with the system getting overall sluggish when this bluetooth issue occurs. I've also noticed that it happens more when the system warms up due to the ambient temp going higher or heavier workload (games, rendering etc).

    Do let me know if you have better luck finding a solution please!
     
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