Booting Razer 15 2020 without power cable creates booting loop | Razer Insider

Booting Razer 15 2020 without power cable creates booting loop

  • 18 December 2020
  • 1 reply
  • 5 views

When booting my new Razer Blade 15 2020 base model without the power cable connected, the computer starts to boot up. The keyboard lights up, but then after about 3-4 seconds, the computer shuts off again. Then it starts again on it's own, sits in this state for about another 3-4 seconds, and shuts down again.

This is repeated for about 3-4 times, and then the computer starts normally.

This is not an issue however if the computer is started with the power cable plugged in.

Anyone have any ideas to what it could be?

I have the newest Windows, newest Bio, and newest drivers.

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1 Reply

Userlevel 7
The battery is highly likely unable to provide enough power to the laptop to complete the boot sequence. Your best bet is to try to recalibrate the battery. Do send me the serial number of your laptop so I can help you get this sorted out.

*Locking the thread to curb the conversation to PMs.