Brand New Razer Kiyo stopped working | Razer Insider

Brand New Razer Kiyo stopped working

  • 24 December 2020
  • 2 replies
  • 46 views

Got my SO a Razer Kiyo webcam for Hannukah.
First day he uses it, and it conks out mid-stream.
Since then, we've tried plugging it into multiple USB ports on two different PCs, but the system doesn't even register anything (tested with USB LogView)

Is this a known or common issue?
Anything we can do on our end to get it working again?
Or is our only option to either exchange or return it?

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2 Replies

I have the same issue, currently exchanging emails but I think a return/ exchange is the only thing we can do. It might have fried itself somehow
Same problem here!
mine even works for like 10 min when i start the computer then it just stops and work on the next day for another 10 min...
If you guys find a solution just let me know.