I just got a new Kraken TE headset and the sound all crackles.
It is in a usb 3.0 plug.
Set to kraken TE - Game default.
audio isn't maxed.
This topic has been closed for comments
Change to chat default and popping and crackles are gone. So I assume software related.
Userlevel 7
- Razer Support
- 7595 replies
-
15 September 2019
Hey there! You've landed your concern to the right thread. Sorry to hear about your headset's issue. By the way, have you tried testing your Razer Kraken TE to a different USB port or PC without Razer Synapse and see if the issue still persist? Have you tried updating your headset to its latest firmware via Razer Synapse? Send me a PM should you need further assistance.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.