CANNOT CHANGE PROFILE PICTURE(after update)

Discussion in 'Razer Support' started by EliteRankGlobal, Oct 6, 2019.

  1. EliteRankGlobal

    EliteRankGlobal New Member

    CANNOT CHANGE PROFILE PICTURE
    i cannot change profile pic after update

    1. i try upload same exact previous picture from last time to make sure there was no format issue(app on windows) [it says "There was an unexpected error. Please reload the page.][the reload F5 button is not available on this specific tab :"(( ]

    2. i try reload/ change profile pic on on google chrome in razer insider... as u guessed it same issue
    it says same thing"There was an unexpected error. Please reload the page"

    so are their servers down

    wait this one is eve better[ i tried change my profile pic on another pc(another razer account too)] (maybe would have worked]... no it did not work (this would be too goo to be true :eek:)
     

    Attached Files:

    Last edited: Oct 6, 2019
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for posting your concern here. What's your Razer Synapse 3.0 current version? Please go to the gear icon at the upper-right corner then click about and look for "Version".
     
  3. EliteRankGlobal

    EliteRankGlobal New Member

    yes everything is fine

    Thank you all
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Awesome! Feel free to send me a PM should you need additional assistance.
     
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