cannot contact customer service chat | Razer Insider

cannot contact customer service chat

  • 27 July 2021
  • 1 reply
  • 7 views
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I am trying to return my mouse I just received because it is defective and whenever I click to chat with a representative nothing happens. I called customer service and they just said they cannot help me over the phone. I want my 160 dollars back and this is very frustrating.
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1 Reply

R
Userlevel 5
If you don't mind me asking, what was the issue with your mouse? In any case, please PM me your ticket number if you have already submitted one, so I can review your conversation with our Support Team and help you get this sorted out.


*Thread locked to curb the conversation to PMs.
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