Can't start Razer Cortex. | Razer Insider

Can't start Razer Cortex.

  • 2 December 2020
  • 1 reply
  • 1 view

So cortex has been working for more than a year for this point.

But now it says "Cortex start failed, Please try again" out of nowhere. I've tried to reinstall and repair it, The services were untouched (all already on).

I did watch some youtube videos that did this, i followed their instructions and it didn't work.

I also read some other forum's about this problem but it wasn't very much help.

I would like a quick response!

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1 Reply

Hi there, thanks for posting your concern here. I'm Michelle from Razer Cortex PC technical support team. I will try my best to help you out with this issue.

Regarding your issue, could you please try to uninstall Cortex and reinstall it? If you're still having this issue by doing this, could you please provide us with the Cortex logs in your PM for us to provide the correct and relevant assistance for your concern?

I will PM you a guide to help you collect and upload your Cortex logs if you need my assistance.

Take care and have a great day!

Your Technical Buddy,
Michelle