Can't stream with Razer Kraken TE | Razer Insider

Can't stream with Razer Kraken TE

  • 7 December 2019
  • 5 replies
  • 474 views
H
Hey! So i am loving all the razer's work and their products, they all work really good, except the headphones. Any headphones i had so far from Razer, caused a lot of problems that i still dont know how to fix.

However there's been a problem with my Razer Kraken TE.
I have tried streaming on obs, obs.live and streamlabs, but on none of them, i can actually use my Razer Kraken TE sound. The problem that Razer Headphones have is that when using sorround, theres actually multiple drivers. Example:
So the problem with OBS is that when i select THX Spatial - Synapse, the desktop audio doesnt work. However when i select the Razer audio controller- game, it works, but the audio is REALLY shitty. With THX Spatial:
With Razer audio controller- game:

Please help me figure this out, becouse i cant even record with sound.
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5 Replies

H
THX Spatial: https://prnt.sc/q7hilg
With Razer audio controller- game: https://prnt.sc/q7hio7
R
same problem here pls answer uss
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for posting your concern here. Have you recently updated your Razer Synapse 3.0 and headset? If you haven't, please install its available updates and see if it helps.
R
i don't see any updates
Razer.Speedcr0ss
Userlevel 7
rushJETCherry662
i don't see any updates


Thanks for letting me know. Feel free to send me a PM together with your headset's serial number. Let's continue from there.
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