Can't use Rewards + zVault not connecting

Discussion in 'Razer Support' started by Stoneface30, Dec 9, 2019.

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  1. Stoneface30

    Stoneface30 New Member

    Attached Files:

  2. xCryptik

    xCryptik Well-Known Member VANGUARD

    Hi Stoneface30,
    The thread that you refer to is "How to link your Razer ID to Razer Insider".
    In order to link Facebook, Google or Twitch to easily log in to any Razer service, you are required to login your Razer ID at https://razerid.razer.com/account and proceed to https://razerid.razer.com/account/connections once you are logged in to link you Facebook, Google or Twitch.

    As for your issue to upgrade, the upgrade is only available for user that previously used the service below.
    upload_2019-12-9_23-21-40.png
    If you already have a Razer Gold account but never used any of the service above, you are not eligible for the upgrade. Your screenshot provided stated that you do not have a zVault account previously which you are not eligible for the upgrade.
     
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