Charging port sucks

Discussion in 'Razer Support' started by Barbzilla, Aug 10, 2019.

  1. Barbzilla

    Barbzilla New Member

    Right from the word go this phone has had issues charging for me, though only when I would use a cheapo cord. Now that I have had it for 6 months, it has decided to amp that to the extreme. Now if I want my phone to charge at all, I have to put what I consider a large amount of leverage on the USB-c tip in order for my phone to even realize a charger is plugged in (literally happened overnight with no drops or other trauma).
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Sorry to hear about your charging experience while using your phone. Just to confirm, are you using a third party USB-C charging cable now? Where the original charging cable? Does the charging difficulty happen while using both original and third-party charging cable?
     
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