Constant YouTube Buffering

Discussion in 'Razer Support' started by rushCORALMidnight227, May 2, 2022.

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  1. Hi!
    Lately I've had lots of issues with all kinds of videos on my Razer Blade 15 Advanced 2020. Anytime I pause/ play a YouTube video, the video buffers for a couple seconds, and then the audio continues without the video. I think this is probably a YouTube issue, but I figured the people on here are smart and could figure out what's up. This happens on decent Wifi, 300ishMb/s I've done the following things in an attempt to fix it:
    -Updated Drivers
    -Used an ethernet connection via a usb to ethernet converter
    -Switched the GPU used by chrome.
    -Switching browsers.
    None of these have made a difference.
     
  2. Not to mention the fact that it often gives me the error "Audio renderer error. Please restart your computer." This just happened.
     
  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Please ensure the you have the latest Windows OS updates including all browser. Also, check if your graphics card drivers are up to date:

    • For Intel - https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant
    • For NVIDIA - https://www.nvidia.com/Download/Scan.aspx?lang=en-us

    You may also check if the issue happens with your other devices while playing YouTube videos and then using a browser or application (for tablets and smartphones). You may clear your browsing history and delete temporary files on your Windows 10 settings:
    1. Open Settings on Windows 10.
    2. Click on System.
    3. Click on Storage.
    4. Under the “Local Disk” section, click the Temporary files option. Storage Settings (20H2)
    5. Select the temporary files you want to remove.
    6. Click the Remove files button. Remove temporary files options.
    7. Alternatively, you can key in %temp% on the Windows search, and select all files/folders (CTRL + A), then delete them (SHIFT = DEL).
    upload_2022-5-2_21-28-38.png

    Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.
     
  4. Mastyssy

    Mastyssy New Member

    Were you able to solve this problem? I recently ran into a similar problem. I started downloading long YouTube videos that I was interested in and converting them to a better extension. This helps when you watch a downloaded video from YouTube, then I don’t have such problems.
     
  5. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    How was it rushCORALMidnight227? I'll be locking this thread now. Feel free to send me a PM should you need additional assistance.
     
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