Cynosa pro bundle does not work with Synpase 3

Discussion in 'Razer Support' started by smartworldDarkSienna697, Jul 13, 2020.

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  1. smartworldDarkSienna697

    smartworldDarkSienna697 New Member

    Hi,

    I have bought a Nari Headset and a Cynosa pro bundle to have the entire customization for the lightnings. However, at the time i installed the synapse program this bundle just work with Synapse 2 and the Nari with the 3.

    Please, can you help me? The main reason to buy razer was the customization and now i cant do it.

    Regards
     
    smartworldDarkSienna697, Jul 13, 2020
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  2. Jenjar

    Jenjar Well-Known Member

    Unfortunately, the products in the Cynosa Pro Bundle are only supported on Synapse 2 at this time, and you are not able to use Synapse 3 with them. The Nari Headset is also only usable on Synapse 3, and is not supported by Synapse 2.

    You are able to use both of the programs at the same time.
     
    Jenjar, Jul 13, 2020
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