Deathstalker Ultimate not recognized by Razer programs

Discussion in 'Razer Support' started by HallRush, Aug 8, 2019.

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  1. HallRush

    HallRush New Member

    For at least 3 years, I've used a Razer Deathstalker Ultimate keyboard that has a touchscreen on the right side. Unfortunately, for more than a year, I haven't been able to utilize the features from before. Not only that, but Razer Synapse doesn't recognize the keyboard, and I can't even register it, since the page where I can register my keyboard thinks my serial number is unknown.

    I remember being able to play sound files and search youtube videos on the touchscreen while I do other things on my PC, and even bringing up a calculator or a keypad. Unfortunately, I can't do any of that anymore. I can't even change the glow my keyboard keys give, and it's stuck in blue. The M1 to M5 keys and the Razer keys also seem to be useless.

    I can still use my keyboard as normal, and I can even still use the touchscreen and buttons below it for the mouse, but nothing else. Can anyone help me?
     
    gulopez likes this.
  2. HackedBrain

    HackedBrain New Member

    Have the same problem, not sure if there is a fix for this one, seems like they stopped updating the API as it was out of date. Would be good to have those features back up and running again
     
    gulopez likes this.
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