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Defective 230W Power Adapter Need replacement.

Discussion in 'Razer Support' started by Hossimo, Dec 3, 2019.

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  1. Hossimo

    Hossimo New Member

    Since I've been on hold for the past hour I figured I'd check here.

    I got my 15" Blade Pro Advanced about 2 months ago and last night the 230W Power Adapter just stopped working. It has been sitting on my desk for most of the time and has 0 ware or damage. The little LED on the PSU does not light, the IEC cable tests out good with my meter,

    I sent an email and have been sitting on hold for the past hour with support but no replies yet.

    I'm just wondering where I can get a quick replacement while I go what feels like a long RMA process since I can't seem to get through.

    I looked on Amazon (no luck) and Ebay (all shipping from China) for about 230 USD. Is there anywhere I can get it in Canada or Next day from the US?

    Unfortunately this computer was purchased from Razer direct so I can't go to a local store to have them replace it.
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hi there! Thanks for posting your Razer Blade's adapter concern here. Apologies for the inconvenience and for the delay in getting support. Please send me a PM together with your email address or the case ID you've generated upon contacting the Support team so I can check its progress. Let's continue from there.
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