Did i buy a fake Razer Deathadder Chroma ?

Discussion in 'Razer Support' started by sharpvoiceBrickRed537, Feb 1, 2022.

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  1. sharpvoiceBrickRed537

    sharpvoiceBrickRed537 New Member

    Guys today i just buyed a mouse Razer Deathadder Chroma.
    I installed the Synapse 2, but the software doesnt recognize it.
    Also my PC recognizes it as normal mouse. Not as an Razer product.
    Can you help me out and tell me if is it fake or original ?
     
    sharpvoiceBrickRed537, Feb 1, 2022
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  2. sharpvoiceBrickRed537

    sharpvoiceBrickRed537 New Member

    Also when im trying to register the product with the serial number, it tell sme that cant be registered the product and to try online from the site, i tried also from the site and tells me the same thing
     
    sharpvoiceBrickRed537, Feb 1, 2022
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  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    What's your computer's operating system? Please perform the steps from this link and see if it helps. I’ll be locking this thread now. Feel free to send me a PM including your device's serial number so I can check its details or visit our self-help options should you have other questions or concerns.
     
    Razer.Speedcr0ss, Feb 1, 2022
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