Dim Display | Razer Insider

Dim Display

S
Hey Support,

My Razer Blade 15's display is super dim today, I can't seem to get it working. Can I get some assistance with solving pls.
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3 Replies

Razer.Speedcr0ss
Userlevel 7
ShampoocoolIOLITE933
Hey Support,

My Razer Blade 15's display is super dim today, I can't seem to get it working. Can I get some assistance with solving pls.


Thanks for routing your concern to our Support tread. That's totally not our laptop's normal behavior. By the way, does the issue happen on all screens or while using a particular application only? Is there any hardware or software changes recently? Does the dim display happen even when you are inside BIOS options or while restarting your laptop? Does the issue happen while it is connected to an external monitor?
S
Chrome was the only app running, and the display was dim regardless of tab/window/desktop.
It's an intermittent but persistent problem, which is resolved with a restart.
I haven't been into the BIOS.
It normally isn't attached to an external monitor, it was the primary display
Razer.Speedcr0ss
Userlevel 7
Thanks for letting me know. I would suggest updating your PC's graphics card driver and run Windows update. If the issue still persists, please send us a video so we can check it closely and send me a PM together with your laptop's serial number.
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