Faceit AC block Razer Synapce

Discussion in 'Razer Support' started by PM1939H09100495, Feb 28, 2022.

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  1. PM1939H09100495

    PM1939H09100495 New Member

    Good afternoon. I bought my first device from Razer. I play exclusively in cs go Faceit, but Faceit anti-cheat blocks Synapse. What can be done? Does everyone have this problem?
     
    PM1939H09100495, Feb 28, 2022
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  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    That's odd. Was this an issue since you start playing with your new mouse while the Razer Synapse 3.0 is in the background? Did you try clean reinstalling the Razer Synapse 3.0? Should the issue persists, please send me your MSinfo, Synapse logs, and a video showing the issue. Save them via Google Drive or any online drive, then paste the viewable link in your private message so I can initiate an investigation. I'll be locking this thread to curb our conversation privately.

    *Please change your username into something else by clicking this link. You may not want to broadcast your device's serial number to everyone.
     
    Razer.Speedcr0ss, Feb 28, 2022
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