Factory settings/reset Razer Kaira Pro | Razer Insider

Factory settings/reset Razer Kaira Pro

  • 6 December 2020
  • 3 replies
  • 947 views
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Hello, can please anybody tell me how to execute a factory reset on the Kaira Pro headset? Contacted the support chat last Wednesday but they didn't come back to me.

Thank you very much
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3 Replies

Razer.Speedcr0ss
Userlevel 7
coolLemonCurryLARIMAR309
Hello, can please anybody tell me how to execute a factory reset on the Kaira Pro headset? Contacted the support chat last Wednesday but they didn't come back to me.

Thank you very much


Hey there! Thanks for posting your inquiry here. What happened to your headset that you've decided to factory reset it? There's no option to do the reset. The only similar procedure is making the headset enter the pairing mode. Please refer to the screenshot below:

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Thanks for your reply. I get strange distortions every 25 to 30 minutes for about 30 seconds. Its affecting the mids and low end tones on the headset. This issue happens during gaming and as well during spotify sessions. Had already a support chat with the technical support team and applied all their solutions. Unfortunately still the same issues.

Best regards
Razer.Speedcr0ss
Userlevel 7
coolLemonCurryLARIMAR309
Thanks for your reply. I get strange distortions every 25 to 30 minutes for about 30 seconds. Its affecting the mids and low end tones on the headset. This issue happens during gaming and as well during spotify sessions. Had already a support chat with the technical support team and applied all their solutions. Unfortunately still the same issues.

Best regards


Thanks for letting me know. Please send me your case number or email address via PM so I can check your contact history. Let's continue from there. I'll be locking this thread now.
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