Hammerhead True wireless 2nd gen audio issues

Discussion in 'Razer Support' started by chriziii, Dec 25, 2021.

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  1. chriziii

    chriziii New Member

    Hi,

    I've just gotten some Hammerhead TW 2nd Gen Ear buds for Xmas. When I connect them to my phone the audio quality is superb however, when I connect them to my laptop the audio quality is shocking, tinny and the volume is mixed.

    Earbuds:
    P/N - RZ12-03820100-R3G1

    My laptop:
    MSI Raider GE76 (2021)
    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz Bluetooth 5.2
    I'm running windows 11(so I cant download the razer audio software). I have Nahimic audio software installed which came pre downloaded, which helps minimal when tweaking setting but still not great.

    I've tried downloading the THX SPATIAL AUDIO however isn't compatible with windows 11.

    Any ideas on how to fix the issue?
     
  2. chriziii

    chriziii New Member

    eugenex6o4 likes this.
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