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having issues with the basilisk ultimate

Discussion in 'Razer Support' started by sralsaeed, Aug 10, 2020.

  1. sralsaeed

    sralsaeed New Member

    my mouse won't register any putton pushes, including both left and right click as well as all other mouse buttons. However, the mouse still moves on the screen.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Does this happen with and without Synapse running in the background, wired, or wireless mode? For now, please perform a clean installation of the app along with the device drivers by following this guide.
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