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HDK Not Showing In Synapse

Discussion in 'Razer Support' started by PlasmaWaffle, Apr 17, 2019.

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  1. PlasmaWaffle

    PlasmaWaffle New Member

    I recently got the Razer HDK and an extra 2 light strips for the full 4 light strips on 1 hub. It was working fine with just 2 strips, but I started running into problems when I added the other 2.

    I was trying to rotate 2 of them in Chroma Studio, but it wouldn't properly save the configuration. As soon as I left the saved layout and came back, it would reset my entire setup saying it was unable to save or something to that extent (didn't get the exact error). Reboot didn't help so I decided to try to reinstall Synapse...

    After reinstalling Synapse, it won't even recognize the HDK now. The system drivers reinstalled stating "Razer HDK" so the computer definitely recognizes them, but for some reason Synapse doesn't.

    Any suggestions on where to go from here?
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