Heavy Graphics Stuttering / Lag with High Polling Rates on DeathAdder V2

Discussion in 'Razer Support' started by IBlowMyMind, Oct 31, 2021.

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  1. IBlowMyMind

    IBlowMyMind New Member


    The title pretty much sums it all. I'm running Windows 10 21H1, Update no. KB5006670 (19043.1288), Synapse 3.6.1030.102715, i5-9300H@2.40GHz, 16GB's of RAM, Intel UHD 630 + GTX 1050 on Optimus on an HP Laptop, and a DeathAdder V2.

    I normally use 1000 Hz polling rate on my mouse, but I've started to notice for a few days that moving my mous too fast on right-click menus, tray icons, explorer lists on detail view mode etc. I was getting quite some lag, stuttering / freezing and other issues. In games when I moved my mouse even slightly it'd usually freeze for a bit, but that isn't framerate-related. There are no CPU / GPU usage spikes I could see when a lag spike occurred, and I don't experience it when I unplug the mouse and use the trackpad, or when I set the mouse polling rate to 125 Hz. However these workarounds are not very ideal, so is anyone else experiencing it, and is it related to a bug in Synapse, if so, is it going to be patched?

  2. IBlowMyMind

    IBlowMyMind New Member

    Further diagnosing the issue it seems that it's still happening in 125 Hz, just not as often.

    I'm suspecting it's a Windows-related bug, as I've seen something kinda similar to it, where the DWM wouldn't immediately process any action / mouse movement above the monitor's refresh rate (60Hz in my case, since I'm on a laptop), which lead to huge lag in dragging / resizing windows in VS Code with the Vibrancy extension installed (acrylic theming for VSCode). I think what's happening to me is something similar to that, and I hope it gets fixed soon.

    If it's not a Windows issue but rather a Razer driver issue, then does anyone have any clues on what's happening?
  3. IBlowMyMind

    IBlowMyMind New Member

    The issue seems to be resolved in the latest Windows Update (October 26, 2021 - KB5006738 (Build 19043.1320) Preview).
  4. IBlowMyMind

    IBlowMyMind New Member

    ...Not really. It starts happening after a while.
  5. IBlowMyMind

    IBlowMyMind New Member

    Welp, found the cause. It seems I accidentally set the power plan to battery saver, dunno how. :)DD)
    FiszPL likes this.
  6. Ares_Crown

    Ares_Crown New Member

    hey just wondering, if you know a fix, i have a wired deathadder v2 and am having the same issue.
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