Fresh install: Synapse v3 running and all works ok
Hibernation and restart: keyboard detected but keys not detected, unplug and replug, all functioning ok again.
All the workarounds ejecuted and ok.
The main issue is:
Synapse 3 running after hibernation or restart not recognizes keys only the volume dial.
Exit Synapse 3 and keys works again.
Restart Synapse 3 and again not keys operative.
Until: unplug and replug keyboard.
Basic but happens...
This topic has been closed for comments
Userlevel 7
- Razer Support
- 7595 replies
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29 December 2021
bizOrangeSoda491
Fresh install: Synapse v3 running and all works ok
Hibernation and restart: keyboard detected but keys not detected, unplug and replug, all functioning ok again.
All the workarounds ejecuted and ok.
The main issue is:
Synapse 3 running after hibernation or restart not recognizes keys only the volume dial.
Exit Synapse 3 and keys works again.
Restart Synapse 3 and again not keys operative.
Until: unplug and replug keyboard.
Basic but happens...
Hey bizOrangeSoda491! I've replied to your PM. There's no firmware available to fix this behavior. Allow me to initiate an investigation to help everyone experiencing the issue. I'll be locking this thread to curb our conversation privately.
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