Huntsman Elite onboard colorprofile | Razer Insider

Huntsman Elite onboard colorprofile

  • 29 December 2019
  • 6 replies
  • 2 views
B
I cannot get the "Quick" static colorprofile to work ?

When I connect to a non-Synapse Window/mac/PS4/Linux the keyboard always shows colorcycle ?

What am I doing wrong ?
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6 Replies

T
You're not doing anything wrong. Without Synapse running, the keyboard can only colorcycle. When Windows is locked, Synapse cannot communicate, so it can only colorcycle. All the marketing about having 5 on-board profiles is very misleading.

Unfortunately, having a color cycling keyboard when my PC is locked is not acceptable, so I'm having to send my keyboard back. This is a flagship keyboard. I'm not expecting full facilities without Synapse, but I would expect a £170+ keyboard to be able to remember a static color and brightness level.
Razer.Caziel
Userlevel 7
The onboard storage on your keyboard only saves macros and other performance-related customization. It will still rely on Synapse 3 to control the lighting effects which is why it goes back to the default effect when plugged into another machine.
B
Razer.Caziel
The onboard storage on your keyboard only saves macros and other performance-related customization. It will still rely on Synapse 3 to control the lighting effects which is why it goes back to the default effect when plugged into another machine.


That's not how what the description of the product leads one to believe !!!

Please explain "Quick effects" and the wording ? (see uploaded file)
1 Attachment
Razer.Caziel
Userlevel 7
Beeker2Beeker
That's not how what the description of the product leads one to believe !!!

Please explain "Quick effects" and the wording ? (see uploaded file)

The device profile being described is saved on your PC and on the cloud by Synapse. It would've been a different conversation if it specifically said: "save on On-Board memory/profile".
B
So no difference between "quick" and "advanced" really !

Is it a hardware or firmware limitation ? In other words how do I reach out to you so that this issue is resolved, especially when you do not even have a Synapse for Mac ?

I like the build quality of your product, but is quite frankly disappointed about this flaw !

Is it true, that your product also will enter colorcycle, when windows locks ?
Razer.Caziel
Userlevel 7
As far as I know, this is a design choice, but you should definitely send a feature request via the Beta Feedback function in Synapse 3.0.
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