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Discussion in 'Razer Support' started by koyikutho, Sep 23, 2021.
i turn my left knob all the way down and i can still hear.
Have you tried turning the volume all the way down on your PC? Sometimes issues like this are caused by a faulty headset driver. Let’s uninstall the headset drivers by doing the following:
-Press Windows + S on your keyboard to open the Search bar.
-Type in “Device Manager” and hit Enter.
-Go to Audio Inputs and Outputs.
-Right-click on your Razer headset and select Uninstall device.
-To completely uninstall the drivers, restart your computer.
-The drivers are automatically installed on your computer after a restart.
Should the problem persists, PM me the serial number of your headset. I can use it to verify its model and help me find a fix. I'll be locking this thread now.
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